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Fixes written from real tickets. The same articles power the assistant inside the app, so what works here works there.

Getting started

How to send diagnostics from the app Install the app and connect TikTok for the first time The app opens for a second and then closes

Game mods

Mod installed but nothing triggers in the game Mod install stops or restarts at "checking status"GTA V: the app says connected but nothing happens in the game Minecraft: the server will not start because Java is missing

Overlays and OBS

Overlay works in the app preview but not on stream Overlay shows nothing in OBS

TikTok connection

TikControl says "not live" even though you are live

Gifts, triggers and TTS

Gifts show no pictures, or the wrong gifts for your region Two sounds play for one gift Text-to-speech says nothing, or only for some viewers

Billing and account

Cancel, refund or change your plan I paid but the app still says Free

Sign-in and account access

Settings or presets go back to old values after a restart

Still need help?

FastestAsk from your accountOpen a ticket here or from Get Help inside the app, which attaches diagnostics. Usually answered in about a minute.CommunityAsk in Discord #supportThe helper bot answers first, a person steps in if needed.Emailsupport@tikcontrol.ioBilling and account questions. Replies within 48 hours.