Paano kami makakatulong?

Mga solusyong isinulat mula sa totoong tickets. Ang parehong mga artikulo ang ginagamit ng assistant sa loob ng app, kaya kung gumagana dito, gumagana rin doon.

Pagsisimula

How to send diagnostics from the app Install the app and connect TikTok for the first time The app opens for a second and then closes

Game mods

Mod installed but nothing triggers in the game Mod install stops or restarts at "checking status"GTA V: the app says connected but nothing happens in the game Minecraft: the server will not start because Java is missing

Overlays at OBS

Overlay works in the app preview but not on stream Overlay shows nothing in OBS

Koneksyon sa TikTok

TikControl says "not live" even though you are live

Gifts, triggers at TTS

Gifts show no pictures, or the wrong gifts for your region Two sounds play for one gift Text-to-speech says nothing, or only for some viewers

Billing at account

Cancel, refund or change your plan I paid but the app still says Free

Pag-sign in at access sa account

Settings or presets go back to old values after a restart

Kailangan pa ng tulong?

PinakamabilisMagtanong mula sa account moMagbukas ng ticket dito o sa Get Help sa loob ng app, na nag-aattach ng diagnostics. Karaniwang nasasagot sa loob ng isang minuto.KomunidadMagtanong sa Discord #supportAng helper bot ang unang sumasagot, at may taong tutulong kung kailangan.Emailsupport@tikcontrol.ioMga tanong sa billing at account. Sumasagot sa loob ng 48 oras.